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PRIVACY POLICY

Last Updated: June 27, 2025

1. INTRODUCTION

PickleballScorer ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of your information when you use our mobile application PickleballScorer (the "App") and related services (collectively, the "Service").

By accessing or using the Service, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

This Privacy Policy is compliant with global privacy regulations, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Children's Online Privacy Protection Act (COPPA), and other applicable privacy laws.

2. INFORMATION WE COLLECT

We collect the following categories of information:

2.1 Information You Provide to Us

  • Account Information: When you register for an account, we collect your first name, last name, email address, password, date of birth, and optionally, your mobile phone number and country code.
  • Profile Information: You may choose to provide additional information such as location (city), gender, and skill level.
  • Game and Match Data: Information about your pickleball games, including scores, locations, player information, and statistics.
  • Communications: When you contact us directly, we will receive and store any information you provide.
  • Payment Information: If you purchase a subscription, our payment processors collect payment details necessary to process your payment.

2.2 Information Collected Automatically

  • Usage Data: Information about how you use the Service, including your interactions with features, content, and links.
  • Device Information: We collect information about the device you use to access the Service, including device type, operating system, unique device identifiers, IP address, and mobile network information.
  • Location Information: With your consent, we may collect precise geolocation information to provide location-based features such as finding nearby pickleball courts.

2.3 Information from Third Parties

We may receive information about you from third parties, such as:

  • Other users who refer you to the Service
  • Social media platforms, if you choose to connect your social media accounts
  • Our analytics providers and advertising partners

3. USE OF YOUR INFORMATION

We use the information we collect for the following purposes:

3.1 Provide and Maintain the Service

  • Create and manage your account
  • Process game and match data
  • Track and display statistics and rankings
  • Process transactions and manage subscriptions
  • Provide customer support

3.2 Improve and Develop the Service

  • Understand how users interact with the Service
  • Fix issues and bugs
  • Develop new features
  • Conduct research and analysis to improve the Service

3.3 Personalize Your Experience

  • Customize content and features based on your preferences
  • Recommend games, players, or features that may interest you
  • Provide location-based services, such as finding nearby pickleball courts

3.4 Communications

  • Send service-related notifications and updates
  • Respond to your comments, questions, and requests
  • With your consent, send marketing communications about our Service

3.5 Security and Protection

  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Protect the rights and property of PickleballScorer and others
  • Enforce our Terms of Service and other policies

4. HOW WE SHARE YOUR INFORMATION

We may share your information in the following circumstances:

4.1 With Other Users

  • Your profile information (name, skill level, location, etc.) may be visible to other users
  • Game and match data, including scores and statistics, may be shared with other participants
  • Content you post publicly within the Service will be visible to other users

4.2 With Service Providers

We share information with third-party vendors, consultants, and other service providers who need access to such information to perform work on our behalf, such as:

  • Hosting and infrastructure providers
  • Payment processors
  • Analytics providers
  • Customer support services

4.3 For Legal Reasons

We may share information if we believe disclosure is necessary or appropriate to:

  • Comply with applicable laws, regulations, legal processes, or governmental requests
  • Enforce our Terms of Service and other agreements
  • Protect our rights, privacy, safety, or property, and/or that of our users or others

4.4 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of our business, your information may be transferred as part of that transaction.

4.5 With Your Consent

We may share your information in other ways with your explicit consent.

5. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

If you delete your account, we will delete or anonymize your personal information, but some information may remain in archived/backup copies for legal purposes or as otherwise required.

6. DATA SECURITY

We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. YOUR PRIVACY RIGHTS

Depending on your location, you may have certain rights regarding your personal information, including:

7.1 Access and Portability

You have the right to access the personal information we hold about you and, in some cases, receive this information in a structured, commonly used, and machine-readable format.

7.2 Correction

You have the right to request that we correct inaccurate or incomplete personal information we hold about you.

7.3 Deletion

You have the right to request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

7.4 Restriction

You have the right to request that we restrict the processing of your personal information in certain circumstances, such as when you are contesting the accuracy of your personal information.

7.5 Objection

You have the right to object to our processing of your personal information in certain circumstances, such as when we are processing your personal information for direct marketing purposes.

7.6 Withdrawal of Consent

Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

7.7 Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights.

7.8 Exercising Your Rights

To exercise your privacy rights, please contact us using the information provided in the "Contact Us" section below. We may need to verify your identity before fulfilling your request.

8. CHILDREN'S PRIVACY

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent. If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly.

If you are between the ages of 13 and 18, you may only use our Service with the consent of a parent or legal guardian. We recommend that minors 13 years of age or older always ask their parents or guardians for permission before providing any personal information.

For users under 13 years of age, we require verifiable parental consent and will collect only the information necessary to provide the Service. Parents have the right to review and request deletion of their child's personal information.

9. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the information to the United States and process it there. Your submission of such information represents your agreement to that transfer.

For users in the European Economic Area (EEA), United Kingdom, or Switzerland, we ensure adequate protection for personal data transfers through appropriate safeguards, such as standard contractual clauses approved by the European Commission.

10. THIRD-PARTY SERVICES

Our Service may contain links to other websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. COOKIES AND SIMILAR TECHNOLOGIES

11.1 Cookies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

11.2 Types of Cookies We Use

  • Essential Cookies: Necessary for the functioning of the Service.
  • Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our Service.
  • Functionality Cookies: Allow us to remember choices you make and provide enhanced features.
  • Targeting Cookies: Record your visit to our Service, the pages you have visited, and the links you have followed.

11.3 Your Choices

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

12. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

For material changes to this Privacy Policy, we will make reasonable efforts to provide notice, such as through a prominent notice on our Service or by sending you an email.

13. CONTACT US

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: hello@pickleballscorer.com

13.1 Data Protection Officer

For users in the European Economic Area (EEA), our Data Protection Officer can be contacted at hello@pickleballscorer.com.

13.2 EU Representative

For users in the European Union, our EU representative can be contacted at hello@pickleballscorer.com.

13.3 California Privacy Rights

California residents have specific rights regarding their personal information. For more information, or to exercise your rights, please contact us at the email address listed above.


By using the PickleballScorer app, you acknowledge that you have read this Privacy Policy, understand it, and agree to its terms.